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HAVE QUESTIONS? NO PROBLEM!

Frequently Asked Questions


Q: What services do you offer at your spa?
A: We specialize in a variety of services, including:

  • Manicure Services

  • Natural Nail Care Services Hands

  • Natural Nail Care Services Feet

  • Vitamin C Facial

  • Clear Teen Facial

  • Express Facial

  • Gel-X

  • Acrylic Overlay

  • Acrylic Nails With Tips

  • Hard Gel Overlay

  • Oasis Pedicure ( Ankle-Foot Spa Treatment )

  • Wellness Pedicure

  • Pure Bliss Pedicure

  • Toenail Restoration

  • Pure Bliss Relaxation ( Arm, Hand & Foot Massage )

  • In-Home Care Services

  • Dip (SNS)

  • Nail Art & Charms

  • Book An Event

  • ​Mortuary Nail Care Services ( For Deceased )



Q: What is included in a standard manicure and pedicure?
A: A standard manicure or pedicure includes nail shaping, cuticle care, buffing, and polishing. You’ll also receive a relaxing hand or foot massage to leave your skin soft and revitalized.

​Q: Can you tell me more about your Wellness nail care for clients with underlying health conditions?
A: Absolutely! Our trained professionals provide specialized care for chronically ill clients, focusing on safe and gentle treatments. This includes toe debridement (removing damaged or thickened toenail material), reducing thickened
toenails, and ensuring overall foot health to prevent complications.

​Q: I struggle with very dry skin on my hands and feet. Do you have treatments to help?

A: Yes, we offer dry skin removal and re-hydration treatments. These services gently exfoliate dead skin, leaving your hands and feet smooth, followed by deep hydration to restore moisture and improve skin texture.

Q: I’m interested in custom nail art. What designs can you do?
A: We can bring your vision to life! Whether it’s minimalistic designs, bold colors, intricate patterns, seasonal themes, or special event nails, we tailor the art to your preferences. Just bring inspiration, and we’ll create a masterpiece!

​Q: How do you ensure cleanliness and safety in your salon?

A: Your safety is our priority. We follow strict sanitation protocols, sterilizing tools after each use, using disposable liners for pedicure tubs, and maintaining a clean and hygienic environment.


Q: How long does a nail extension service take?
A: Depending on the type of extensions and design complexity, it typically takes 1.5 to 2 hours. Custom nail art may add a bit more time.

​Q: Can I book an appointment for diabetic nail care or a dry skin treatment?
A: Absolutely! We recommend scheduling in advance to ensure you receive the specialized attention these services require.


Q: Do you offer packages or discounts for combined services?
A: Yes! We offer bundled packages for manicures, pedicures, and add-ons like custom nail art or skin treatments. Check with us for current specials and deals.


Q: How can I book an appointment?

A: You can book by calling us, visiting our website, or stopping by the salon. We also accept same-day appointments


 

Our Salon Policies

Our environment is designed to be tranquil and relaxing. Please note the following guidelines:


- Food and drinks are not permitted.
- Speakerphones, video, audio recordings, and loud conversations are not allowed.
- Children and extra guests who are not being serviced should not accompany you.
- Pricing and service may vary based on the condition of your nails.

A $30 or % per service/booking processing fee is required for all services. The fee will be applied toward the total cost of your service but is non-refundable and non-transferable to another person or a future date. If you cancel, no show, or arrive 15 minutes or more past your scheduled appointment time, your appointment will be considered forfeited and your processing fee will not be refunded or transferred. All prices per in person consultation may change due to unforeseen conditions, add-on's, and service changes prior to or during services provided. All cancellations must be made and confirmed at least 72 hours prior to your scheduled appointment. All in-home care services require an $85 travel/transport fee that is paid and non-refundable at booking.

 

WELCOME TO BURLINGTON NAILS & SPA

ADDRESS

317 Trollinger St,

Burlington, NC

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CONTACT

336.270.4684

OPENING HOURS

Monday-9AM- 9PM 

Tuesday-Thurs: 9:00am-7:00pm

Fri: 9:00am-9:00pm

Sat-Sun 9AM-2PM

​Schedule By Appointment Only

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